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DofE Card FAQs
The DofE Card gives all DofE Participants, Leaders and Volunteers, and Parents of Participants a great discounted rate in five fantastic retailers in-store and online, for being part of the DofE network.
The Recommended Retailers of Expedition Kit are GO Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso. From August 2023, the DofE Card is changing, and you need to sign up for a new DofE Card through eDofE and/or the DofE app to continue to receive your discounts.
You’ll also be able to get a discount at two new retailers, Fishing Republic and Naylors.
Each of the retailers has their own specialisms and we have agreed on a discount that offers the best value they can each offer.
Participants
Adults
Please note: terms and conditions apply for each store – please visit DofE.org/shopping/T&Cs
You will need to show your DofE Card or Digital DofE Card at the till at the DofE recommended retailers in order to claim your discount or input the online code at GOOutdoors.co.uk, Blacks.co.uk, Millets.co.uk, Ultimateoutdoors.com and Tiso.com
For GOOutdoors.co.uk, you will need the online code as well as your unique barcode.
These codes can be found on the back of the Card.
How to use your DofE Card?
In-store: Show your Card at the till in any of the recommended stores.
Online: At GOOutdoors.co.uk
- Enter your membership number in the ‘Membership number’ box
- Enter your online discount code in the ‘voucher’ box
Online: At Blacks, Millets, Ultimate Outdoors and Tiso
- Enter your online discount code in the ‘voucher’ box
- To register for your DofE Card, log into your eDofE account online or via the DofE app
- Click through where it says ‘Register for your DofE Card’ and fill out your details
- Once you’ve submitted your request, you’ll receive a confirmation email from GO Outdoors within 30 minutes which can be used as a digital copy of your DofE Card
- You should then receive your new recycled Physical DofE Card within 15 working days in the post
Participants – If you’re in Northern Ireland, the secure estate, or have an overseas home address, your Leader will give you your Welcome Pack.
Once you receive your email and/or recycled plastic card, just take to the till or input online to get your exclusive DofE discount (T&Cs apply).
Don’t have an eDofE account?
Please contact [email protected] and we’ll be able to assist you.
If you have registered for a new DofE Card and not received it:
- Your physical DofE Card may take up to 15 working days to arrive in the post, if it has been outside the 15 working day window please use the Contact Us form to let us know.
- If you have not received the confirmation email following registering for your new DofE Card please use the Contact Us form to let us know.
What if I’ve lost my Card or it’s been stolen?
Leaders and volunteers
If you have lost your card or need a new one, you can register for a new DofE Card on eDofE.
Please use the Contact Us form to let us know you GO Outdoors member’s club number so we can ensure the lost/stolen card is cancelled. Make sure to select ‘Query about DofE Card and discounts with recommended retailers’ on the contact us form.
You’ll find your GO Outdoors member’s club number on the confirmation email you received after registering.
Participants
If you have lost your card or need a new one, you can register for a new DofE Card on eDofE or the DofE app.
Please use the Contact Us form to let us know you GO Outdoors member’s club number so we can ensure the lost/stolen card is cancelled. Make sure to select ‘Query about DofE Card and discounts with recommended retailers’ on the contact us form.
You’ll find your GO Outdoors member’s club number on the confirmation email you received after registering.
If you are unable to sign into eDofE or have any eDofE issues please email our Support Helpline at [email protected] or call on 01753 727 426 (available Monday – Friday 9.00 a.m. to 5.00 p.m.)
Yes, the discount applies to all purchases made in the stores and websites of GO Outdoors, Blacks, Millets, Ultimate Outdoors and Tiso.
The discount will be applied to all eligible items when you reach the checkout in the store or on a website.
Remember: there will be some excluded products and offers, which will vary by store. For full details visit DofE.org/shopping/T&Cs
Yes and no! Your DofE Card and Digital DofE Card is valid across all these retailers however, the terms and conditions depend on the store.
(Discounts below are based on the Adult DofE Card)
GO Outdoors
The 15% off* GO Outdoors for DofE Leaders and volunteers is taken off the Discount Card price, not the retail price. For example, if the retail price is £100, and the GO Outdoors Discount Card price is £90 (10% off) you will only pay £76.50 as your DofE Card gives you an extra 15% off. Just show your DofE Card at the checkout or input the online code and they will apply the total discount*. The GO Outdoors Discount Card normally costs £5 per year but having a DofE Card means you do not need to buy one. However, sale, WOW and other deals are exempt.
Blacks, Millets and Ultimate Outdoors
The 20% discount* at Blacks, Millets and Ultimate Outdoors does include reduced price items. So, when in-store use your card, or on their website enter the online code, for a further 20% off the current price and that is the price you will pay.
Tiso
The 20% discount* at Tiso does not include reduced price or sale items. If you are buying a mixture of sale and non-sale items, the DofE discount will be applied to all eligible items.
Visit DofE.org/shopping/T&Cs for full details.
Does the discount apply to the retail price or Discount Card price in GO Outdoors?
The DofE discount for participants is an extra 10% off the Discount Card price at GO Outdoors. So, for a participant, if the GO Outdoors Discount Card gives 10% off a £100 purchase, you pay £90. However, with the DofE Card you get an extra 10% off the discount price, so 10% off £90 means you’ll pay just £81.
Just show your DofE Card or Digital DofE Card at the checkout and they will apply the total discount.
No, you do not have to purchase the GO Outdoors Discount Card to get the discount off the Discount Card price.
The GO Outdoors Discount Card normally costs £5, which then entitles you to purchase goods at their Discount Card price. GO Outdoors are waiving the card fee for all DofE participants and DofE Adults.
What if I’ve been charged for the £5 GO Outdoors Discount Card?
You should not have to purchase the GO Outdoors Discount Card in order to use the DofE Card. Please email [email protected] with a picture of your receipt and they’ll be able to assist you.
The DofE discount is now available in over 200 stores across the UK. Find your nearest store with our store finder.
Enter your postcode to find the closest one to you. Alternatively, you can visit the website store finders:
The discounts apply to all purchases, whether personal or group, through all stores and websites. However, each retailer also has a group orders team who can offer quotes for larger orders which may exceed the standard DofE discount.
Contact the Group Sales’ teams directly at:
GO Outdoors, Blacks, Millets, Ultimate Outdoors
0344 3876767
[email protected]
GOoutdoors.co.uk/group-sales
Tiso
0131 554 0804
[email protected]
Am I able to take my DofE group to all stores to have kit talks and DofE group meetings?
All stores aim to offer the best advice and support possible to DofE groups and participants. Due to the wide range of store sizes and formats, the services available in-store do vary. However, most stores offer expedition kit talks either in-store or at your group location.
Find your local store at DofE.org/shopping/store-finder.
You can show the confirmation email you received after registering, this contains all the details you need to get your DofE discount and can be printed out or shown on your mobile device.
Yes, alumni can still use the DofE Card.
The DofE Card is valid for two years from the date of registration.