Two young women are sitting on a wooden ledge, smiling and engaging in conversation. They are indoors, with a backdrop of wooden walls and beams. The lighting is warm, creating a friendly atmosphere. One woman has long brown hair and is wearing a dark sweater, while the other has braided hair and is dressed in a dark top.

Useful Information

Incident reporting

The DofE collects information about incidents relating to the delivery of DofE programmes around the UK. Find out more information about incident reporting here.

Complaints

Concerns regarding delivery must be raised with organisations in the first instance. We will only investigate when the LO’s or AAP’s complaint process has been exhausted. Find out more information about the complaints process here.

Residential Approved Activity Provider (AAP) Licence – Policies, Procedures and Requirements

If you’re an AAP, or wish to become one, your organisation must have the following policies and/or procedures in place as a requirement for the licence:

Insurance
Safeguarding Policy
Complaints Procedure
AALA licence (If applicable – see Licensable Activities for more details)
Adequate systems to protect the health and safety of participants and staff
Relevant risk assessments and operating procedures (Health and Safety Policy)
Equal Opportunities (a policy that demonstrates you operate DofE programmes in a non-discriminatory manner that reflects DofE’s commitment to equal opportunities)
Data Protection (GDPR)
Emergency Procedures
Incident Reporting.

You must be a UK-registered company or charity to apply, and if you’re not listed on Companies House or The Charity Commission website, you must have one year of accounts before applying.?To apply for the licence, please email the completed application form and the supporting documents as listed in the application form to AAP@DofE.org.

AAP applications are only being processed during specific application windows.

Other sources of interest

(links correct at the time of publication)

A young man wearing a yellow jacket and a blue beanie stands with his hands resting on a railing, looking thoughtfully into the distance. In the background, another person in a black jacket and a red cap is also gazing ahead, both appearing to be engaged in their surroundings. The setting features rustic brick and wooden structures.

It felt exciting to do this activity. We were working together, and teamwork makes the dreamwork.

Daniel

Back to Running DofE Residentials

Useful Information

Incident reporting

Complaints

Residential Approved Activity Provider (AAP) Licence – Policies, Procedures and Requirements

Other sources of interest

Opportunity Finder